Help & support
Questions about the app, a purchase or your data? Write to us and we will reply by e-mail.
Please add your User ID, shown at the bottom of Settings in the app. FootballMeter has no accounts, so this ID is how we find yours.
Restore a subscription
Subscribed to PRO or PRO PLUS but the app does not show it? Open Settings → Restore purchases while signed in to the Apple Account or Google account you paid with.
Manage or cancel a subscription
Subscriptions are billed and managed by the App Store or Google Play. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel a subscription.
Refunds
Payments are handled by Apple or Google, so refunds are requested from them: Apple at reportaproblem.apple.com, Google Play in the order history of your Google account.
Moving to a new phone
On the old phone, open Settings → Transfer to another device and create a one-time code, then enter it on the new phone within 24 hours. Your credits, unlocks and follows move with it.
Deleting your data
In the app: Settings → Delete my data. No longer have the app? The page below explains how to ask us by e-mail.
18+ · FootballMeter is an information service. It does not accept bets. Play responsibly.